Responsible Gaming at 555mm
We believe gaming should always be fun, safe, and within your control. Our responsible gaming tools help you stay in charge of your play.
Our Commitment to Player Safety
At 555mm, responsible gaming is not an afterthought — it is built into the foundation of how we operate. We serve players across Bangladesh, from Dhaka to Chittagong, Sylhet to Rajshahi, and we understand that every player has a unique relationship with gaming. Our platform is designed to ensure that entertainment never crosses the line into harm.
Gambling is a form of entertainment, not a way to make money. Setting clear personal boundaries before you start playing is the single most effective habit you can build. 555mm provides a suite of tools to help you manage your time and budget, and our support team is always ready to assist if things feel out of balance.
Self-Exclusion
Take a complete break from your account for a set period — from 30 days up to 5 years. During exclusion, you cannot deposit or place bets.
Deposit Limits
Set daily, weekly, or monthly deposit caps in BDT. Once set, a limit can only be lowered immediately; increases take 7 days to take effect.
Time-Out
Pause your account for 24 hours, 7 days, or 30 days. Use this when you feel you need a short break without committing to long-term exclusion.
Loss Limits
Define the maximum amount you are comfortable losing in any single session or across a week. Bets are blocked once your limit is reached.
Reality Check
Receive on-screen reminders at intervals you choose — every 30, 60, or 90 minutes — showing how long you have been playing and your net position.
Support Access
Our team is reachable around the clock. If you or someone you know needs guidance on responsible gaming, contact us at any time.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of experience level or the size of bets placed. Being aware of the warning signs is the first step towards getting back in control. Watch out for the following patterns in yourself or others:
- Gambling with money set aside for rent, food, or bills — including bKash or Nagad balances meant for household expenses.
- Feeling irritable, anxious, or restless when not gambling, or when trying to cut down.
- Lying to family members or friends about how much time or money is spent on gambling.
- Increasing bet sizes in order to get the same level of excitement as before.
- Borrowing money or selling personal belongings to fund gambling sessions.
How to Set Your Limits on 555mm
Accessing responsible gaming controls on 555mm is straightforward. Once you are logged into your account, navigate to the Account Settings section where you will find a dedicated Responsible Gaming panel. From there you can activate deposit limits, set a time-out period, or begin a self-exclusion. All changes to protective settings take effect within minutes. Increases to limits, as noted above, require a mandatory 7-day cooling-off period to ensure the decision is considered rather than impulsive.
If you are ever unsure how to use any of these features, our customer support team is available around the clock and can walk you through the process step by step. You can reach us at [email protected] — please use plain text when writing to us; do not send sensitive account details in the subject line.
Frequently Asked Questions
How do I activate a self-exclusion on 555mm?
Log in to your 555mm account, go to Account Settings, and select Responsible Gaming. Choose the Self-Exclusion option and pick a duration between 30 days and 5 years. The exclusion activates immediately and cannot be reversed before the chosen period ends.
Can I set a deposit limit in Bangladeshi Taka?
Yes. Deposit limits are set in BDT and can be configured for daily, weekly, or monthly periods. A reduction in your limit takes effect immediately, while an increase requires a 7-day waiting period to prevent impulsive decisions.
What is the minimum age to play on 555mm?
Players must be 21 years of age or older to register and play on 555mm. This applies to all products including cricket betting, live casino, slots, and crash games. We reserve the right to request age verification documents at any time.
What should I do if I think gambling is affecting my daily life?
Act early — the sooner you seek help, the easier recovery is. Use the Self-Exclusion or Time-Out tools in your account settings to pause play. Then contact our support team at [email protected]. You can also speak to a trusted family member or friend. Recognising the issue is a sign of strength, not weakness.
Does 555mm share responsible gaming resources with players?
Yes. 555mm actively encourages all players to stay informed about responsible gaming. Our support team can share guidance on budgeting, session management, and recognising early warning signs. Reach us at [email protected] at any time — 24 hours a day, 7 days a week.
Play Responsibly, Play with 555mm
When you play within your means and use our safety tools, gaming stays enjoyable. Explore our games or get answers from our FAQ.